Legal
Data processing agreement
When you run your cloud on Enpar, we process your customers’ data for you. This is what the agreement that governs it covers. The full text comes with the order form, before anything is signed, and where the two differ, the agreement governs.
Last updated 29 September 2026
Who decides
You decide what data is processed and why; Enpar processes it only on your instructions. Under the laws of Malaysia, India and Indonesia we are your processor, and under Singapore’s Personal Data Protection Act 2012 your data intermediary.
What we process
What it takes to run, sell, bill and prove your cloud: the health of your GPUs and your facility, your customers’ accounts and quotas, usage per customer, per GPU and per hour, and the invoices issued in your name.
Where it is stored
In the country your GPUs are in: Malaysia, India, Indonesia or Singapore.
Who can see it
Only what you allow. Every action by Enpar staff is logged, with who approved it. You can decline any request, and you can export the log at any time.
Sub-processors
We use only the sub-processors the sub-processor list names. The list comes with the agreement, before you sign.
When you leave
30 days’ notice. Your usage, customers and invoices come with you, in open formats, and your hardware is never touched.
Contact us
For the full agreement, the sub-processor list or the completed security questionnaire: sales@enpar.ai. For a security issue: security@enpar.ai. The rest of what a buyer’s security review asks is on the Trust Centre.